Please fill in the booking information with your address in Chinese to avoid confusion in the delivery process. For this option, purchase the tickets online using Alipay or WeChat. We can deliver the tickets to you through Shunfeng Express if you are located outside Shanghai.

I live outside Shanghai, how can I get my tickets?.

Please note, though, that we only refund the face value of the tickets. This guarantee is one of the reasons that people choose to purchase through SmartTickets instead of less reliable sources. Yes, SmartTickets always refunds ticket purchases if a show gets cancelled.

What happens if the show gets cancelled? Will I get my money back?.

If you need a fapiao for your purchase, then please email us the relevant details (company title, tax number and your order number). Overseas clients can also pay via bank transfer, however, you’ll need to send us an email so we can sort out bank info and e-invoice. Cash/Card on Delivery: You can also pay our delivery staff directly either in cash, or with a local UnionPay card. Simply scan the QR the payment page directs you to.Ģ. Online Payment: We now support WeChat and Alipay for online purchases. We have a couple of payment options available ġ. But the value will be the same you choose.

Sometime the tickets price categories' name won't be matched on the actually physical tickets. However, whenever you buy a ticket from us, you will automatically receive the best available seats within the category you've selected. The event promoters and venues that we work with currently have no systems in place that allow third party ticketing agents to access their respective floors plans. Ticketing systems in China vary from venue to venue, and many are not advanced enough to offer specific seat selection.

Lyric opera nutcracker 2021